Founded in 1907 as a messenger company in the United States, UPS has grown into a USD 49.7 billion corporation by clearly focusing on the goal of enabling commerce around the globe. Today UPS, or United Parcel Service Inc., is a global company with one of the most recognised and admired brands in the world…
(quoted from the UPS website)

It’s now a week since an urgent delivery for a client was guaranteed to be delivered by UPS Express service. It still hasn’t arrived and all UPS agents seem incapable of informing us of it’s actual whereabouts let alone ETA. It amazes me that a company who seems so proud of their reputation have absolutely no interest in resolving issues when they fail to deliver, no pun intended, the service paid for.

It’s very unlikely that we’ll ever be entrusting UPS to deliver anything for us again and quite frankly I could not possibly recommend a delivery service that fails to deliver.

They are however an ideal choice if you enjoy spending your time ringing up call centres and listening to a load of old flannel once you’ve navigated the automated option maze. I suppose there are some people out there who might enjoy this kind of thing… possibly.

“Lost Sheep and Bo Peep” or “Germany with no knickers”. On Saturday we flew out to Friedrichshafen, Germany to give an inflated latex performance on the Torture Ship. Originally the idea was to have Mistress Amrita dressed as Bo Peep give a taming circus performance with her performing Sheep and Pig (myself and PPH). Ryanair decided otherwise…. Read more